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A number of emails failed to be processed by gfi mailessentials
A number of emails failed to be processed by gfi mailessentials





  • Ensure that these folders are excluded from any Anti-virus or Backup software scanning.Īll emails should not be processed in the dashboard without any issues.
  • Delete all files located in those folders.
  • Browse to the %TEMP% location and to C:\Windows\Temp\.
  • When logging emails for reporting and archiving purposes, it will result in the problems mentioned above.). This will cause GFI MailEssentials to fail to access its databases (e.g. This allowed us to not have to delete old users mailboxes and simply make sure those mailboxes are either Shared Mailboxes or Disabled. When the number of files reaches 65,000, the Jet engine cannot create any new temp files and stops functioning. As GFI on their websites claims that only Active Mailboxes are counted it was safe to assume that all Shared Mailboxes wouldn't count for the license limit. This is normally attributed to anti-virus software scanning of the temp folders. On some occasions, the JET*.tmp will not be deleted.

    a number of emails failed to be processed by gfi mailessentials

    Upon further inspection, you notice a large number of files in the temp folders ' %TEMP%' location and the C:\Windows\Temp\.Īnother possible symptom is when the Pop2Exchange service starts, the following error is displayed in the dashboard and the service stops without retrieving any emails:Īs part of its operations, the Jet engine creates multiple JET*.tmp in the temp folders. Here is the information about the different locations.Īll servers are up-to-date on patches and exchange is up-to-date with the latest CU.The GFI MailEssentials dashboard starts showing ' Items Processed Unsuccessful' and no emails are blocked as spam. But something changed and it needs to be fixed. We have used GFI Mail essentials for a long time. I connect to the server and restart the services for GFI and then replay the files and the emails are delivered. I the admin gets an email that there are failed mails on the server. Now, when then system stops scanning incoming emails, the emails are put into the security\failedmails folder. Then about a week ago, GFI must have changed something in one of the updates. A restart of the GFI services on the server sets this right again and filtering is back to normal.

    a number of emails failed to be processed by gfi mailessentials

    Fortunately, the antivirus still works and stops infected emails.

    a number of emails failed to be processed by gfi mailessentials

    All inbound emails are "OK" and sent to the users inbox. Mail running fine and then for some reason, nothing gets spammed (Sent to junk folder). Logs show that AV engine (s) failed to initialize. Over the last two weeks we have on a daily basis 1 or 2 or 3 different locations experience the same issue. Overview Mailflow stops and emails reach the FailedMails folder due to Failed VSE. We have several customers that have on-premise Exchange and we use GFI Mail Essentials for protection. Home » GFI User Forums » GFI MailEssentials » Failed Mail Essentials (Emails scanning stops) Show: Today's Messages :: Show Polls :: Message Navigatorįailed Mail Essentials







    A number of emails failed to be processed by gfi mailessentials